Mobile network ‘really sorry’ after thousands say voice calls are down | UK News

Cell community Three has apologised after clients throughout the nation reported issues making and receiving voice calls.

Greater than 10,000 individuals have logged issues on outage website Downdetector, with the primary points reported round 1pm.

The community mentioned a “small proportion” of shoppers have been affected and that it was working arduous to repair it.

Folks on X reported issues in locations resembling Yorkshire, Derbyshire, North Lanarkshire and London.

“Six hours in and I nonetheless cannot make or obtain a name!” mentioned consumer @nameisrichard.

“I am attempting to organise my mom’s funeral and I am unable to make, or obtain, a single name. It is appalling,” mentioned @flynn1965.

@bertis100 posted: “Now we have no protection since 1pm in Motherwell Scotland.”

The community first apologised this afternoon however mentioned information and 999 calls have been working as regular.

Three repeated the message at 7.30pm and mentioned it was “actually sorry” for the inconvenience.

Nonetheless, its newest message solely talked about information companies have been unaffected, suggesting emergency calls could be impacted in spite of everything.

The agency’s protection checker is at the moment unavailable on its web site.

Learn extra from Sky Information:
Meta denies ‘forcing’ individuals to comply with Trump
Digital driving licences to be launched this yr

Greater than 5,000 individuals have been nonetheless self-reporting issues on the Downdetector website simply earlier than 8pm.

It was introduced final month that Three’s merger with Vodafone had been permitted, with the businesses promising an improved service and an £11bn funding programme.

The merger is anticipated to formally full in the course of the first half of 2025.